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Q&A Frequently Asked Questions
  
 


Q&A -Frequently Asked Questions-


○ Environment for the usage of Online Ticket
1-1. What do I need to buy ticket?
1-2. Can I select payment method?
1-3. What's the available credit card brand?
 
○ Confirm a purchase
2-1. I clicked on the purchase button but I'm not sure if the order is completed or not.
 
○ About billing statement of credit card
3-1. How does it describe the usage on credit card billing statement?
 
○ About cancel/change
4-1. Is cancel or change available for online ticket?

○ Environment for the usage of Online Ticket
1-1. What do I need to buy ticket?
  A computer connected to the Internet(Recommended browser is Internet Explorer6.0 or newer version) . Our site uses Cookie, please set your browser to accept Cookie. Your personal information is sent in encrypted codes, please set your browser's security option to allow SSL.
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1-2. Can I select payment method?
  Available payment method is pay by credit card only.
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1-3. What's the available credit card brand?
  You can use VISA・MASTER CARD・JCB.
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○ Confirm a purchase
2-1. I clicked on the purchase button but I'm not sure if the order is completed or not.
  After the order is completed, you will receive a "Confirmation email" in response. Please confirm your purchase details in the email.
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○ About billing statement of credit card
3-1. How does it describe the usage on credit card billing statement?
  It will be recorded either "E-TIX ONLINE TICKET" or "WWW. ETIX. COM".
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○ About cancel/change
4-1. Is cancel or change available for online ticket?
  Please note that online ticket is noncancelable once it's purchased. You can find more detailed information in "Terms and Conditions".
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