Japanese / English
Kuroyanagi Tetsuko Museum
- No Service Fee
- Adults
- ¥1,800
- Senior(over 65 years)
- ¥1,500
- Hi-School&University Students
- ¥1,500
- Junior Hi-School&Elementary School Students
- ¥1,000
- Disabled Visitors
- ¥1,000
- Under Elementary School
- FREE
- All prices above include tax.
Release schedule
- Admission from July 5 to July 31 : June 15, 9:00 AM (JST)
After that the following month's schedule (from the 1st to the last day of the month) will be released on the 15th of each month at 9:00 AM (JST).
Please note
- We will send an "order confirmation email" after purchase. Please ensure you can receive emails from etix.com.
- Our museum operates on a "date and time designated" system. Please purchase your ticket in advance before visiting the museum. If the planned number of tickets has already been sold out, you may not be able to enter even if you visit on the day.
- Reservations can only be made through this website. Reservations cannot be made by phone.
- Priority is given to those who have purchased tickets in advance for the museum's parking lot.
- The number of parking spaces is limited. Please use a bus or taxi to get to the museum.
Information
- Opening Hours
- 9:30 AM - 5:00 PM (last admission 4:30 PM)
- Closed Days
- Tuesdays (If a national holiday falls on a Tuesday, the museum will be open that day and closed the following day instead.)
- Access
- Kuroyanagi Tetsuko Museum
574 Nagakura, Karuizawa-machi, Kitasaku-gun, Nagano Prefecturemap
Delivery Method
On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.
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Show Ticket on Smartphone
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- Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
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Print At Home
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- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
Payment Method
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Pay by Credit Card
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VISA / MASTER CARD / JCB / AMEX
- Enrollment for the 3D Secure 2 will be mandatory when making purchases.
Credit card payments will not be allowed if you use a card not registered for 3D Secure 2 or a card not compatible with 3D Secure 2.
Please click here for details. - Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
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- Caution
- Cancel request will be accepted until 23:59 the day before the visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
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- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- You cannot change after you have made your purchase.
Please review carefully your ticket selection and billing information entered before submitting your order. - If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
- Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.