Tokugawa Art Museum Online Tickets

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[Single Ticket] Collection Exhibition
Valid from April 13 (Sat), 2024 to March 30 (Sun), 2025

  • *This ticket allows access to the collection exhibition on the third floor.
Adults
410 yen
College, university and high school students
200 yen
Junior high school students or younger
Free

[Single Ticket] Collection Exhibition
Valid until March 30 (Sun), 2025

Ticket sales schedule(JST)

April 13(Sat) 9:00, 2024 - March 30 (Sun) 15:00, 2025

[Combination Ticket]
Commemorating the 150th Anniversary of the Artist’s Birth and the 70th Anniversary of his Death
Master of Metalwork, Katori Hotsuma
October 12(Sat) - December 1(Sun), 2024

  • *This ticket allows access to the special exhibition on the second floor and the collection exhibition on the third floor.
Adults
1,000yen (1,100 yen)
College, university and high school students
600 yen (   700 yen)
Citizens of Matsumoto City who are older than 70
600 yen (   700 yen)
Junior high school students or younger
Free
*In parenthese price is Regular Ticket price.

Katori Hotsuma + Collection
October 12(Sat) - December 1(Sun)

Ticket sales schedule(JST)

Advance: September 12(Thu) 9:00 - October 11(Fri) 23:59, 2024
Regular: October 12(Sat) 0:00 - December 1(Sun) 15:00, 2024

Please note

We will send an "order confirmation email" after purchase. Please ensure you can receive emails from etix.com.
Persons with disability and one person accompanying them are admitted free of charge.
College, university and high school students, citizens of Matsumoto City who are older than 70, please show your I.D.
Junior high school students or younger accompanied by an adult, please apply for free admission.
Discount tickets are not avalable online for group visitors.
Once issued, tickets cannot be refunded.
Admissions may be restricted if the museum is overcrowded.
Photography is not allowed whether by camera, video, smart phone or any other means and using any kind of writing implements, apart from a pencil, is not allowed in the exhibition rooms.
Please do not touch the exhibits, the walls or the cases.
Where there is a boundary, please enjoy the works from behind the white tape. Museum staff may inform you if you are too close to an exhibit.
Using mobile phones or smart phones is not allowed in the exhibition rooms.
Eating, drinking, including candy and gum are not allowed in the museum. Smorking is not allowed in the museum premises.
Please respect other visitors and enjoy the exhibition quietly.
Please follow the instructions of the museum staff.

Opening Information

Opening Hours
9:00-17:00 (Last admission is 16:30)
Closed Days
Every Monday (the following day if a public holiday falls on Monday) and new year holiday (from December 29 to January 3)
※The museum is open everyday in August
 

Delivery Method

On the day of visit, please show your ticket by either of the following ways at the entrance counter.
A museum staff will be scanning your ticket QR code then you can enter the museum.

  • Show Ticket on Smartphone

    手数料0円

    Show ticket QR code on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home

    手数料0円

    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB / AMEX

Note:Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

Notice

  • You cannot cancel after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.