Tokugawa Art Museum Online Tickets

日本語 / English

Special exhibition: Masterpieces from Kagoshima City Museum of Art
October 8(Sat) - November 27(Sun), 2022

1,200 yen
College, university and high school students
800 yen
Junior high school students or younger:

About Tickets

We will send an "order confirmation email" after purchase. Please ensure you can receive emails from
Persons with disability and one person accompanying them are admitted free of charge.
College, university and high school students, please show your student I.D.
Junior high school students or younger accompanied by an adult, please apply for free admission.
Discount tickets are not avalable online for for group visitors or for citizens of Matsumoto City who are older than 70.

Ticket sales schedule(JST)

September 8(Thu) 10:00 - October 7(Fri) 23:59, 2022
At the door
October 8(Sat) 0:00 - November 27(Sun) 15:00, 2022

Opening Information

Opening Hours
9:00-17:00 (Last admission is 16:30)
Closed Days
Mondays (If Monday is a public holiday, the museum is closed on the next day that is not a public holiday)

Please note

Once issued, tickets cannot be refunded.
Please wear a mask in the museum. We appreciate your understanding and cooperation.
If you have temperatures above 37.5 degrees or symptoms of cold, please do not enter the museum.
Admissions may be restricted if the museum is overcrowded.
This ticket also allows access to the memorial galleries on the third floor at the same day.
Photography is not allowed whether by camera, video, smart phone or any other means and using any kind of writing implement, apart from a pencil, is not allowed in the exhibition rooms.
Please do not touch the exhibits, the walls or the cases.
Where there is a boundary, please enjoy the works from behind the white tape. Museum staff may inform you if you are too close to an exhibit.
Using mobile phones or smart phones are not allowed in the exhibition rooms.
Eating, drinking, including candy and gum, and smoking are not allowed in the museum.
Respect for other viditors and please enjoy the exhibition quietly.
Please follow the instructions of the museum staff.

Delivery Method

On the day of visit, please show your ticket by either of the following ways at the entrance counter.
A museum staff will be scanning your ticket QR code then you can enter the museum.

  • Show Ticket on Smartphone


    Show ticket QR code on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home


    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card


Note:Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".


  • You cannot cancel after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • A link to display your ticket will be emailed to you after purchase. Please add "" to your address book to ensure it gets delivered.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.