Rikugien Gardens Numbered Ticket Reservation

日本語 / English

[Rikugien Gardens] Purchase the online tickets by credit card payment.

  • You can purchase the online tickets [date stipulated ] by credit card payment.

Information

Hours 9:00 - 17:00 (Entry until 16:30)
Closed Year-end holidays
(December 29 to January 1)

For more information, please refer to Let’s go to the Gardens Rikugien Gardens Home Page.
*The following visitors are free of charge. Please come to the garden without making online payment. Reservations for admission are not required.
・Elementary school students and younger, and junior high school students living or attending school in Tokyo.
・Persons with a disability certificate issued in Japan and their attendants.

Please note

An "Order Confirmation Email" will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
The entrance closes at 4:30 pm. You cannot enter the garden after that.
Bring this ticket (QR code) and photo ID, such as a driver's license or passport. This ticket and photo ID will be checked at the meeting place.
This ticket (or a QR code) is only valid for one person for the date and time stipulated.
If you are unable to visit, please complete cancel request by using cancellation form by 9:00 am on the day of your visit. You cannot change the visit date.
Resale of this ticket for commercial purpose is prohibited.
When you visit us, please keep these rules in mind
・Wear a face covering.
・Practice social distancing.
・Do not visit the garden if you are not feeling well.
・We will measure the temperature when you enter the garden. Those with a body temperature of 37.5℃ or higher will not be admitted.
・Avoid crowds.
・Sanitize your hands when entering and wash your hands frequently.
・Make room for other visitors during peak hours.
※Garden staff also take off their face coverings when they are able to keep enugh distance from others. They wear face coverings when they talk with visitors to prevent infection.
 

Payment Method
(For admission tickets)

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB

Note:Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

How to enter the garden

  • Show Ticket on Smartphone

    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home

    Print out ticket on confirmation page after purchase or print out later from the link received in your reservation confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

About cancel

If you wish to cancel due to your circumstances, please complete the cancellation form below.

  • Caution
    Cancel request will be accepted until 9:00 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    Please note that cancelling the cancel request is not possible.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form

Notice

  • Please review carefully your ticket selection and billing information entered before submitting your order.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your reservation within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your reservation will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the reservation, or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after reservation. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.