Yokohama Triennale 2020 “Afterglow”

日本語 / English

The Royal Botanic Gardens, Kew
Botanical Arts of Flowers
Queen Charlotte and Enlightenment

  • We now introduce advance timed-entry system for every 30 minutes to manage capacity in the museum.
  • All reservations for advance timed-entry must be made from this website. We do not take phone reservations.
  • Advanced timed-entry reservations can be made up to 2 weeks in advance of the desired date of your visit.
  • This advance timed-entry system enables all visitors to either purchase "Timed tickets" or book "Date and time" of your visit(no reservation fee) from this site before arriving at the museum to ensure your entry.
  • Reserve & pay online
    Payment for "Timed tickets" can be made only by credit card.
  • Reserve online & pay at the museum
    Please proceed with "Date and time reservation"(no reservation fee) if you are junior high school students or younger, visitors with disability certificates and their assistants, or visitors who purchase the same-day tickets on-site(including those who with discount tickets or coupons).
  • Advance tickets, invitation tickets, and invitation letters do not ensure on specific date and time of your visit. If you have these, please proceed "Date and time reservation"(no reservation fee) in advance from this site.
  • Tickets cannot be changed, refunded or replaced once the application is completed.
  • Advance tickets are available from March 13th (Saturday) to April 14th (Wednesday).
・Application period
　"Date and Time reservation" (no reservation fee)
　April 2nd (Fri) -April 14th (Wed), 2021-:
Reservations for Thursday, April 15th to Wednesday, April 28th.
　Thursday, April 15th, 2021-:
Reservations up to 2 weeks including the day of your application are available.
(Example: Apply on Example: Apply on April 16th : Reservations can be made from April 16th to April 29th)

　"Timed ticket"
　Thursday, April 15, 2021-:
You can purchase up to 2 weeks including the day of your purchase.
(Example: Purchasing on April 15th : Tickets from April 15th to 28th are available.
Purchasing on May 1st : Tickets from May 1st to 14th are available.)

Information

Exhibition Dates
April 15th (Thursday) - June 6th (Sunday)
Hours
10:00 - 19:00 (Admission to the exhibition room is 30 minutes before closing)
Closed
Every Monday (however, it is open on public holidays), May 6th (Thursday)
Admission fee
Adults  1,300 JPY | Seniors(Age 70+)  900 JPY | Students(University/High school with ID)  900 JPY
Youth(Junior high school students and under)  Free
Visitors with disability certificates and their assistants (up to 1 person)  Free
*If you are age 70 or older, university / high school / Junior high school students, or have disability certificates, you will need to present your required ID or a certificate such as your health insurance card, driver's license, Student ID, disability certificate, or other valid identification for discount.
About tickets
  • We will send an "order confirmation email" after purchase. Please ensure you can receive emails from etix.com.
  • Please present the ticket screen (QR code) on your smartphone or tablet, or a printed copy to the staff as well as advance tickets, invitation tickets, or invitations if you have for entry.
  • Cancellation or date / time changes cannot be made once the application is completed.
  • You can enter the exhibition room for 30 minutes from the specified time.
  • You can purchase / reserve up to 5 tickets per application.
  • Tickets cannot be refunded or reissued.

Please note

Please follow the displayed instruction at the museum and do not disturb other visitors.
Please do not touch the works, display cases, or walls.
Taking photographs or video recording, using mobile phones, drawing copies or using any writing tools other than pencils are prohibited in the exhibition room.
Eating (including candy and gum) or drinking are prohibited in the exhibition room.
Tickets are non-refundable, non-exchangeable, or non-transferable.
Please park at the nearby paid parking when visiting by car.
If we reach capacity, your entry time may be delayed.
Masks are required for all visitors. Please be sure to wear a mask throughout your visit.
 

Delivery / Payment

Delivery Method
On the day of your visit, please show your ticket by either method below at the entrance.
A museum staff will be scanning your ticket QR code then you can enter the museum.

  • Show Ticket on Smartphone

    手数料0円

    Show ticket QR code on confirmation page after purchase or use the link received in your order confirmation email.
    Please ensure your phone has enough battery on the day of visit.
    One QR code will be displayed per person for each ticket.

  • Print At Home

    手数料0円

    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB

Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

Notice

  • You cannot cancel after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.