To exchange ticket, you will need to show "Order Confirmation Email". Presentation of "Order Confirmation Email" should be printed and presented or displayed on smartphone screen.
Order Confirmation Email will be sent from "ticket.e-tix.jp@etix.com" after purchase.
Shinbashi Enbujo Theatre (TOKYO)
Will Call
Pick up your ticket(s) at the Venue "Ticket Office" on the day of the performance.
The Ticket Office is located on the right side of the main entrance.(10:00AM-6:00PM)
Tickets held at the Will Call can only be exchanged by the purchaser of the tickets. The purchaser must show the “Order Confirmation Email” with his/her name on it. The "Order Confirmation Email" should either be printed, or displayed on a smartphone screen. Order Confirmation Email will be sent from "ticket.e-tix.jp@etix.com" after purchase.
The ticket purchaser must also show valid identification with a photo, such as a government issued ID, driver's license or passport.
Pick up your ticket(s) at the Venue “BOX OFFICE” on the day of the performance.
The Box Office is located on the left side of the main entrance.(10:00AM-6:00PM)
To exchange ticket, you will need to show "Order Confirmation Email". Presentation of "Order Confirmation Email" should be printed and presented or displayed on smartphone screen.
Order Confirmation Email will be sent from "ticket.e-tix.jp@etix.com" after purchase.
Osaka Shochikuza Theatre (OSAKA)
Will Call
Pick up your ticket(s) at the Venue "Box Office" on the day of the performance.
The Box Office is located on the right side of the main entrance.(10:00AM-6:00PM)
To exchange ticket, you will need to show "Order Confirmation Email". Presentation of "Order Confirmation Email" should be printed and presented or displayed on smartphone screen.
Order Confirmation Email will be sent from "ticket.e-tix.jp@etix.com" after purchase.
Asakusa Public Hall (TOKYO)
Will Call
Pick up your ticket(s) at the Venue "Box Office" on the day of the performance.
The BOX OFFICE located on the right side of the venue entrance.(10:00AM-6:00PM)
To exchange ticket, you will need to show "Order Confirmation Email". Presentation of "Order Confirmation Email" should be printed and presented or displayed on smartphone screen.
Order Confirmation Email will be sent from "ticket.e-tix.jp@etix.com" after purchase.