Tickets on-sale dates
General Admission Ticket (date-and-time specific)
Please read the admission policy ‘About tickets’ before booking tickets.
This ticket provides entry to the following exhibition:
"Wild Wonders: The Animal Kingdom in the Imperial Collections"
- No Service Fee
- Adults
- ¥1,000
- University students
- ¥500
- High school students and visitors under 18
- Free
- Visitors aged 70 years or more
- Free
- Reserve Tickets
Admission from July 9 to September 1, 2024
About tickets
- All tickets must be booked online (Timed-Entry System).
- Tickets can be only booked online through this website; no tickets are sold over the telephone.
- Accepted payment method is online payment through this website only.
- Timed-Entry Ticket is available for a selected date and time slot in increments of 30 minutes. There is no set time-limit for viewing the exhibition.
- Exhibition catalogue is not included in this ticket and can be purchased separately at the Museum.
- Visitors with tickets for University students must present their student IDs.
- The following visitors are also requested to reserve timed tickets (free) through this website. Timed tickets must be presented along with ID at the entrance.
・High school students and visitors under 18
・Visitors aged 70 years or more - Visitors with disabilities (along with the one assistant) will be admitted for free without reservation. Some form of disability ID must be presented at the entrance.
Tickets on-sale dates
- ・Admission from July 9 to August 4, 2024:
tickets on sale from 10:00 a.m. on June 15. - ・Admission from July 9 to August 4, 2024 (Extended Hours):
tickets on sale from 10:00 a.m. on June 18. - ・Admission from August 6 to September 1, 2024:
tickets on sale from 10:00 a.m. on July 12.
Please note
- An "Order Confirmation Email" will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
- The date and time cannot be changed after your reservation. Cancel request will be accepted until 8:00 a.m. (JST) on the day of the visit.
- Visit the Museum’s official website for the latest information as the exhibition schedule and details, opening hours, closed dates, and related information may change due to circumstances.
- Due to space limitations, there is no waiting area even if visitors arrive before the reserved time. All visitors are kindly requested to arrive during the booked time-slots, not in advance.
Information
- Exhibition
-
"Wild Wonders: The Animal Kingdom in the Imperial Collections"
July 9–September 1, 2024 - Hours
- 9:30 a.m. - 5:00 p.m. (Last admission 4:30 p.m.)
*On July 9, the Museum opens at 1:00 p.m.
*From July 12 until further notice, the Museum opens until 8:00 p.m. on Fridays and Saturdays (last admission 7:30 p.m.) unless otherwise noted.
*Exceptions: On Fridays July 26 and August 30, last entry is 4.30 p.m. due to scheduled events. - Closed
-
Mondays, December 24–January 3, February 23 (The Emperor's Birthday), and during installation periods. (If Monday is a holiday, the Museum will be open on that Monday and closed on the following weekday.)
Subject to change. - Venue
- The Museum of the Imperial Collections, Sannomaru Shozokan
(Within the East Gardens of the Imperial Palace)
1-8 Chiyoda, Chiyoda-ku, Tokyo, 100-0001, JAPAN
Delivery Method
On the day of your visit, please show your ticket by either method below at the entrance.
A museum staff will be scanning your ticket QR code then you can enter the museum.
-
Show Ticket on Smartphone
手数料0円
- Show ticket QR code on confirmation page after purchase or use the link received in your order confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
-
Print at Home
手数料0円
- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
Payment Method
-
VISA / MASTER CARD / JCB / AMEX
- Credit card security
- This service uses "CVV" and "3D Secure (Identity authentication service)".
- Regarding the notation on credit card billing statement
- Credit Card Billing Statement will be recorded as "ETIX ONLINE TICKET".
-
UnionPay
Please note that the shop name column on the billing statement will show "ETIX ONLINE TICKET."
-
Alipay
Please note that the shop name column on the billing statement will show "ETIX ONLINE TICKET."
About Cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
The date and time cannot be changed after your reservation.
If you wish to change them, please cancel your reservation and purchase another ticket.
-
- Caution
- Cancel request will be accepted until 8:00 a.m. (JST) on the day of the visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
-
- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- You cannot change after you have made your purchase.
Please carefully review your ticket selection and billing information before submitting your order. - If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
- Please do not use multiple windows to process the purchase or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please ensure you can receive emails from “ticket.e-tix.jp@etix.com” and "support@etix.com".