Sompo Museum of Art Online Tickets

Sompo Museum of Art Online Tickets

Japanese / English

Specified date and time online tickets

  • The museum is currently limiting entrances to specified times and dates. Even those who can enter the museum for free must apply for specified date and time online ticket (free).
  • It may be possible to purchase/reserve a ticket at the reception of the museum on the day only if there is an availability.
  • You cannot inquire separately about the status of reservations.


start dates
We will accept reservations from October 2 to October 31, from 12:00 on September 16.
We will also accept reservations for the following month from 12:00 on the 15th of every month.
Kawase Hasui: Travel and nostalgic landscape
October 2 to December 26, 2021
Closed days
Mondays and November 16
Sompo Museum of Art
Open hours
There may be changes to the sessions, times etc., depending on future situations.
Please see the museum website for the latest information.
Online Tickets
Adults: ¥1,300, University Students: ¥1,000

  • The above prices include tax.
  • gUniversity studentsh includes graduate students and vocational school students. Please present your student ID when visiting the museum. (If you do not present your ID, you will be applicable for regular entrance fees, and will be asked to pay the difference.)
  • High school students and younger may enter for free. Junior high school students and older must reserve a specified time and date in advance. Middle school students must present their student ID when visiting the museum.
  • Admission is free for guests carrying a physically disabled personfs handbook, rehabilitation handbook, mentally disabled health and welfare handbook, and one attendant. Admission for guests carrying an A-bomb survivor health handbook is free only for that guest. In either case, online ticket reservation is required. Please present the handbook when entering the museum.
  • The museum does not sell group tickets.
  • Reservations can only be made on this website. Reservations via telephone etc. will not be accepted.
  • We will stop entrance every 30 minutes, and limit the number of people who can enter the museum.
  • There is no specified time limit, but please try to complete your viewing within one hour.
  • Reservations will close for each time period if we exceed the quota of people.
  • Please visit the museum within your designated time period in order to avoid congestion.
  • We expect the entrance to be crowded immediately after the designated time period starts. Please be aware that it may take time for you to enter the museum.

Please note

Please ensure you read the following:
We will send an "order confirmation email" after purchase. Please ensure you can receive emails from
You cannot enter the museum outside of your specified time period.
You cannot change the date and time or be reissued a ticket after your application is complete, no matter the reason.
It is forbidden to buy tickets for commercial purposes.

Delivery Method

On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.

  • Show Ticket on Smartphone


    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home


    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card


NoteFCredit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

About cancel

If you wish to cancel due to your circumstances, please complete the cancellation form below.

  • Caution
    Cancel request will be accepted until 9:59 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "" "".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    Please note that cancelling the cancel request is not possible.
    If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form


  • You cannot change after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browserfs cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browserfs back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "" to your address book to ensure it gets delivered.