TOKYO METROPOLITAN TEIEN ART MUSEUM

Japanese / English

Modern Synchronized and Stimulated Each Other
The Polyphony of Function and Decoration

  • In order to prevent the spread of COVID-19, visitors are currently required to make a reservation for a specific date and time for entry to Tokyo Metropolitan Teien Art Museum.
  • Visitors for whom the various types of discounts apply and visitors who may enter free [elementary and younger students; middle school students residing in or attending school in Tokyo; holders of a Physical Disability Certificate or other certificates (and up to 2 accompanying persons); and holders of invitation tickets, annual passports or Grutto Passes] are exempt from using online tickets. Please inquire at the ticket booth on the day of your visit.
  • A ticket for admission to the Museum also admits you to the garden.

Information

Release date
For entry between Dec. 17 and Dec. 27:
Ticket sales start at 10:00 on Nov. 17
For entry between Jan. 5 and Jan. 15:
Ticket sales start at 10:00 on Dec. 15
For entry between Jan. 17 and Jan. 31:
Ticket sales start at 10:00 on Jan. 5
For entry between Feb. 1 and Feb. 15:
Ticket sales start at 10:00 on Jan. 15
For entry between Feb. 16 and Mar. 5:
Ticket sales start at 10:00 on Feb. 1
Admission Times
(1) 10:00-11:00 (2) 11:00-12:00
(3) 12:00-13:00 (4) 13:00-14:00
(5) 14:00-15:00 (6) 15:00-16:00
(7) 16:00-17:00 (8) 17:00-17:30

Dates
Saturday, December 17, 2022 - Sunday, March 5, 2023
Hours
10:00 - 18:00 (Last admission at 17:30)
Closed
Closed every Monday and New year holiday season (except January9) January10
*Please check the museum website for details on opening hours, etc.
Ticket Prices (Tax included)
Adults  ¥1,400
College and vocational students  ¥1,120
Junior high and high school students  ¥700
Senior(65 and over)  ¥700

Please note

Visitors for whom the various types of discounts apply and visitors who may enter free [elementary and younger students; middle school students residing in or attending school in Tokyo; holders of a Physical Disability Certificate or other certificates (and up to 2 accompanying persons); and holders of invitation tickets, annual passports or Grutto Passes] are exempt from using online tickets. Please inquire at the ticket booth on the day of your visit.
Bookings for visitors other than those listed above can be made from this website only. Bookings cannot be made by telephone, etc.
Timed tickets are specified into one-hour slots. There are no restrictions on the amount of time you may spend in the museum.
Up to 8 tickets may be purchased per application.
An "Order Confirmation Email" will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
We kindly ask you to make arrangements yourself if you wish to change, cancel or request a refund.For more details.
Please check the museum website for details on opening hours, etc.
 

Ticket Presentation Method

On the day of visit, please show your ticket by either of the following ways at the entrance.
A staff will be scanning your ticket barcode then you can enter the museum.

  • Show Ticket on Smartphone

    手数料0円

    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home

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    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

Please note that you can not change the payment method after purchase.

  • Pay by Credit Card
    VISA / MASTER CARD / JCB

    No Service Fee

    Note
    Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET" if you used credit card payment online.
  • Pay at onsite
    (Pay at the venue on the day of visit)

    No Service Fee

    How to use
    Please present the ticket at the entrance and pay for the ticket on the day.

About cancel

If your wish to cancel due to personal circumstances, use the cancellation form below.
To change the date or time, cancel your ticket before purchasing a new one.

  • Caution
    Cancel request will be accepted until 9:00 am on the day of your visit. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    Please note that cancelling the cancel request is not possible.
    If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form

Additional Information

  • Tickets cannot be changed after purchase.
    Please carefully review your ticket selection and billing information before submitting your order.
  • If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
  • Please do not use multiple windows to process the purchase or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.