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[Kobe] Admission Ticket + Time Slot Reservation
- Advance
- No Service Fee
- General
- ¥2,600 (¥2,800)
- College students *Proof required
- ¥1,300 (¥1,400)
*This exhibition allows up to 2 accompanying guests (high school students and younger) to enter together with 1 General Admission ticket holder. Please purchase using the green button.
*The price in parentheses is the same-day ticket price.
*The price in parentheses is the same-day ticket price.
- Senior*
- ¥1,400
*Kobe City residents aged 65 and over *Proof required
About Ticket
- Until April 28, 2027, admission reservations are given priority only on Saturdays, Sundays and public holidays. Visitors without a reservation may have to wait to enter. From April 29, 2027 onward, an admission reservation is required for all visitors.
- We recommend making a reservation even if you already have a ticket or do not need to purchase one (high school students and younger, and visitors with a disability certificate, free admission ticket, museum card, etc.).
- If you wish to change the date/time or cancel this ticket, please check here.
Ticket sales schedule(JST)
- Advance: October 1 (Thu) 10:00, 2026 - February 5 (Fri) 23:59, 2027.
- Same-day: February 6 (Sat) 0:00, 2027 - Until the last admission time of each time slot.
[Kobe] Admission Ticket [Without Time Slot Reservation]
- Advance
- No Service Fee
- General
- ¥2,600 (¥2,800)
- College students *Proof required
- ¥1,300 (¥1,400)
*The price in parentheses is the same-day ticket price.
- Senior*
- ¥1,400
*Kobe City residents aged 65 and over *Proof required
- Buy Ticket
K o b e
About Ticket
- This ticket can also be used on Saturdays, Sundays, public holidays through April 28 (Wed); however, visitors without a reservation may have to wait to enter. Please consider making an admission reservation through this online ticket system. If you plan to visit on or after April 29 (Thu), you must make an admission reservation through this online ticket system.
- Ticket cannot be changed, refunded, or reissued once the purchase is completed.
Ticket sales schedule(JST)
- Advance: October 1 (Thu) 10:00, 2026 - February 5 (Fri) 23:59, 2027.
- Same-day: February 6 (Sat) 0:00, 2027 - May 30 (San) 17:00, 2027.
[Kobe] Advance Pair Ticket
- No Service Fee
- Advance Pair Ticket
- ¥5,000
K o b e
About Ticket
- One order includes 2 General Admission tickets.
- Each ticket can be used separately (sold as a set of 2).
- This ticket can also be used on Saturdays, Sundays, public holidays through April 28 (Wed); however, visitors without a reservation may have to wait to enter. Please consider making an admission reservation through this online ticket system. If you plan to visit on or after April 29 (Thu), you must make an admission reservation through this online ticket system.
- Ticket cannot be changed, refunded, or reissued once the purchase is completed.
Ticket sales schedule(JST)
October 1 (Thu) 10:00, 2026 - February 5 (Fri) 23:59, 2027.
[Kobe] Advance Ticket with Original Eco Bag
*Image is for illustration purposes only. As each item is hand-dyed, slight variations may occur.
[Size] Unfolded: approx. 36cm x 35cm, gusset approx. 12cm
Folded: approx. 12cm x 7.5cm
[Material] 100% Cotton
[Size] Unfolded: approx. 36cm x 35cm, gusset approx. 12cm
Folded: approx. 12cm x 7.5cm
[Material] 100% Cotton
- Limited Quantity
- No Service Fee
- Advance Ticket with Original Eco Bag
- ¥3,800
About Ticket
- One order includes 1 General Admission ticket and 1 goods exchange voucher (2 items in total).
- The goods will be handed out at the venue.
- This ticket can also be used on Saturdays, Sundays, public holidays through April 28 (Wed); however, visitors without a reservation may have to wait to enter. Please consider making an admission reservation through this online ticket system. If you plan to visit on or after April 29 (Thu), you must make an admission reservation through this online ticket system.
- Ticket cannot be changed, refunded, or reissued once the purchase is completed.
Ticket sales schedule(JST)
October 1 (Thu) 10:00, 2026 - Sales end as soon as tickets are sold out
[Kobe] February Limited Ticket
- February only
- No Service Fee
- February Limited Ticket
- ¥2,300
- End of Sale
K o b e
About Ticket
- The February Limited Ticket is valid for admission only from February 6 to February 28 (not valid for admission from March onward).
- On Saturdays, Sundays and public holidays, admission reservations are given priority. Visitors without a reservation may have to wait to enter.
- Ticket cannot be changed, refunded, or reissued once the purchase is completed.
Ticket sales schedule(JST)
August 1 (Sat) 10:00, 2026 - Sales will end as soon as the planned number of tickets is reached.
Please note
- An "Order Confirmation Email" will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
- Free for high school students and younger.
- When using a student ticket, please present your student ID.
- Kobe City residents aged 65 and over must present proof of residence and age.
- Free for visitors with disabilities upon presentation of a disability certificate, etc.
- Ticket resale is prohibited.
- The method of admission may change depending on congestion levels.
Information
- Period
- February 6 (Sat) - May 30 (Sun), 2027
- Venue
- Kobe City Museum map
- Hours
- 9:30 - 17:30 (Last admission 17:00),
Open until 20:00 on Fridays and Saturdays, and from April 29 to May 5 (Last admission 19:30) - Closed
- Mondays (except national holidays), March 23 and May 6
Delivery Method
On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.
-
Show Ticket on Smartphone
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- Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
-
Print At Home
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- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
Payment Method
-
Pay by Credit Card
-
VISA / MASTER CARD / JCB / AMEX
- Enrollment for the 3D Secure 2 will be mandatory when making purchases.
Credit card payments will not be allowed if you use a card not registered for 3D Secure 2 or a card not compatible with 3D Secure 2.
Please click here for details. - NoteFCredit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About Cancellation
If you wish to cancel due to your circumstances, please complete the cancellation form below.
Admission Ticket [Without Time Slot Reservation], Advance Pair Ticket, Advance Ticket with Original Eco Bag and February Limited Ticket cannot be canceled or changed once the reservation process is completed.
-
- Caution
- Cancel request will be accepted until 9:00 AM on the day of visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
-
- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- You cannot change after you have made your purchase.
Please review carefully your ticket selection and billing information entered before submitting your order. - If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browserfs cache (temporary Internet file) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
- Please do not use multiple windows to process the purchase, or click on your browserfs back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.