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[Kobe] Admission Ticket / Reservations [Saturdays, Sundays, public holidays]
- Advance
- No Service Fee
- General
- ¥2,300 (¥2,500)
- College students
- ¥1,150 (¥1,250)
- *In parenthese price is Same-day Ticket price.
- ※Each parent-children reservation ticket grants entry for one adult and two high school students or younger.
About Ticket
- This exhibition has a date and time reservation system on Saturdays, Sundays and public holidays.
- On Saturdays, Sundays and public holidays, reservations are required for everyone. This includes those who have tickets, elementary school students and above, high school students, and those who have a disability certificate, free admission ticket and museum card, etc.
Ticket sales schedule(JST)
- Advance: June 1 (Sun) 10:00 - September 19 (Fri) 23:59, 2025.
- Same-day: September 20 (Sat) 0:00. 2025 - Until the last entry time for each slot.
[Kobe] Admission Ticket [Weekdays]
- Advance
- No Service Fee
- General
- ¥2,300 (¥2,500)
- College students
- ¥1,150 (¥1,250)
- *In parenthese price is Same-day Ticket price.
- Buy Ticket
K o b e
Ticket sales schedule(JST)
- Advance: June 1 (Sun) 10:00 - September 19 (Fri) 23:59, 2025.
- Same-day: September 20 (Sat) 0:00. 2025 - January 30 (Fri) 19:30, 2026.
[Kobe] Advance Pair Ticket
- No Service Fee
- Advance Pair Ticket
- ¥4,400
K o b e
About Ticket
- When one set of tickets is ordered, two General tickets will be issued.
- Advance Pair Tickets can be admitted separately.
- On Saturdays, Sundays and public holidays, reservations are required. Please make a reservation for the date and time of your visit.
Ticket sales schedule(JST)
June 1 (Sun) 10:00 - September 19 (Fri) 23:59, 2025.
[Kobe] Advance Ticket with Original TENUGUI
About Ticket
- On Saturdays, Sundays and public holidays, reservations are required. Please make a reservation for the date and time of your visit.
Ticket sales schedule(JST)
June 1 (Sun) 10:00, 2025. - Sales end as soon as tickets are sold out
[Kobe] September and October Limited Ticket
- September and October only
- No Service Fee
- September and October Limited Ticket
- ¥2,000
- End of Sale
K o b e
About Ticket
- September and October Limited Tickets can be used only on museum opening days in September and October. (Admission not allowed from November)
- On Saturdays, Sundays and public holidays, reservations are required. Please make a reservation for the date and time of your visit.
Ticket sales schedule(JST)
January 10 (Fri) 10:00 - May 31 (Sat) 23:59, 2025.
Please note
- An "Order Confirmation Email" will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
- Admission ticket [Weekdays], advance pair ticket, advance ticket with original TENUGUI and September and October limited ticket cannot be canceled or changed once the reservation process is completed.
- One ticket is valid for only one visit by one guest during the exhibition period.
- Free for high school students and younger.
- For residents of Kobe City aged 65 and over, admission fee will be half price from general admission. (Please bring proof to verify age).
- Free for disabled persons (Please bring a disability certificate or other proof to confirm)
- Ticket resale is prohibited.
Information
- Period
- September 20 (Sat), 2025 - February 1 (Sun), 2026
- Venue
- Kobe City Museum map
- Hours
- 9:30 - 17:30 (Last admission 17:00),
Fridays & Saturdays 9:30 - 20:00 (Last admission 19:30) - Closed
- Mondays (or next business day if Monday is a national holiday), December 30 (Tue), 2025 - January 1 (Thu), 2026
Delivery Method
On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.
-
Show Ticket on Smartphone
手数料0円
- Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
-
Print At Home
手数料0円
- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
Payment Method
-
Pay by Credit Card
-
VISA / MASTER CARD / JCB / AMEX
- Enrollment for the 3D Secure 2 will be mandatory when making purchases.
Credit card payments will not be allowed if you use a card not registered for 3D Secure 2 or a card not compatible with 3D Secure 2.
Please click here for details. - Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About Cancellation
If you wish to cancel due to your circumstances, please complete the cancellation form below.
Admission ticket [Weekdays], advance pair ticket, advance ticket with original TENUGUI and September and October limited ticket cannot be canceled or changed once the reservation process is completed.
-
- Caution
- Cancel request will be accepted until 9:00 AM on the day of visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
-
- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Notice
- You cannot change after you have made your purchase.
Please review carefully your ticket selection and billing information entered before submitting your order. - If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
- Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.