WHAT

日本語 / English

[specified date and time] WHAT MUSEUM

Admission fees(*Tokyo Resident Discount)
Adults
1,200 JPY(1,000 JPY)
University / Vocational school student
700 JPY(600 JPY)
High School & Junior High School Students
500 JPY(400 JPY)
*Elementary School Students & Younger, Invitation letter or ticket from the museum, and disabled people with a disability certificate and an assistant (up to one person) can enter for free, however, please make a reservation within the time frame.
*【Tokyo Resident Discount】Discounts will be offered to residents of Shinagawa-ward and Minato-ward.Please show proof of residence (with current address) at the front desk. Discount is only applied to the beholder. Each person must show proof of residence.

  • Open Hours  11:00-18:00 (Last admission 17:00)
    *You can apply for a ticket until 30 minutes before each slot ends. However, we will close each slot when the limit is reached.

About WHAT MUSEUM ticket

You cannot participate in the Architectural Model Storage Visit only with WHAT MUSEUM ticket. Please be sure to purchase [Architectural Model Storage Visit + WHAT MUSEUM ticket] below.
Please be sure to read the following notes.

[specified date and time] Architectural Model Storage Visit + WHAT MUSEUM

Admission fees(*Tokyo Resident Discount)
Adults
1,700 JPY(1,500 JPY)
University / Vocational school student
1,200 JPY(1,100 JPY)
High School & Junior High School Students
1,000 JPY(900 JPY)
*【Tokyo Resident Discount】Discounts will be offered to residents of Shinagawa-ward and Minato-ward.Please show proof of residence (with current address) at the front desk. Discount is only applied to the beholder. Each person must show proof of residence

    Architectural Model Storage Visit + WHAT MUSEUM

  • Buy Ticket
  • Architectural Model Storage Visit Schedule
    Click here for more information

About the Architectural Model Storage Visit + WHAT MUSEUM ticket

You can enter WHAT MUSEUM from one hour before the Architectural Model Storage Visit starts (11:30 visits are from 11:00).
Notes on Architectural Model Storage Visit
You must register at the reception desk on the first floor of WHAT MUSEUM before the Architectural Model Storage Visit starts. You will not be able to participate in the Architectural Model Storage Visit if you have not registered at the reception.
Please gather in the designated area at least 5 minutes before the starting time of the Visit (the designated area will be announced at the reception on the day).
You will not be able to participate if you miss the starting time of the Visit. So please make sure you register beforehand.
Please be sure to read the following notes.


Precautions – Be sure to
take note of the following

We will send an "order confirmation email" after purchase. Please ensure you can receive emails from etix.com.
About tickets
This ticket is valid for 1 person, one-time entry to this exhibition.
Same-day tickets can be purchased at WHAT MUSEUM front desk, only if there is an opening in the specified time slot. Please check our ticketing website for availability.
Refund is only possible if you are in a poor physical condition. Please note that we cannot give refunds for other reasons.
Please note that admission may be restricted if the number of participants exceeds the capacity of the museum.
“WHO IS BANKSY” exhibition discount is not available for online purchase. To receive the discount, please bring your “WHO IS BANKSY” exhibition ticket stub to purchase your ticket at the front desk on the day of your visit. This offer cannot be used in conjunction with other discounts.
Tokyo Resident Discount
Discounts will be offered to residents of Shinagawa-ward and Minato-ward.Please show proof of residence with your current address at the front desk. Discount is only applied to the beholder.
*Each person must show proof of residence.
Request when visiting the museum
There will be a certain space between the reception and the visitors while lining up. Please keep distance with other visitors while viewing and moving in the museum and exhibition rooms.
Please cooperate with coughing and sneezing etiquette, wearing masks and washing hands. Visitors who do not wear masks will not be able to enter.
We will take your temperature with a thermal camera.
*If you have a fever over 37.5 degrees, you and your companion may be asked to refrain from entering the museum.
Those who fall under the following categories should refrain from visiting.
(1) If you or someone close to you has visited a country or region where the COVID-19 has continued to spread within the past two weeks.
(2) If you have a fever over 37.5°C, cough, sore throat, etc. (in addition to fever, cough, dyspnea, general malaise, sore throat, nasal discharge/nasal mucus, taste/olfaction disorder, eye pain and conjunctival congestion, headache, joint/muscle pain, diarrhea, nausea/vomit).
There is no bicycle parking lot or a parking lot at the museum. Please use public transportation or a nearby bicycle parking lot or a parking lot.
To protect the artworks, the temperature and humidity in the museum are controlled and kept at a constant level. Please bring a jacket or wear suitable clothing accordingly, as you may feel cold during your visit.
The queue and entrance to WHAT MUSEUM are separate from that of the “WHO IS BANKSY” exhibition. Please be careful upon your visit.
 

Delivery Method

On the day of your visit, please show your barcode ticket by either method below at the entrance.
Upon receiving your admission ticket, you will be able to enter the museum.

  • Show Ticket on Smartphone

    No Service Fee

    Show ticket QR code on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home

    No Service Fee

    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB

Note:Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

Notice

  • You cannot cancel after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.