Yokohama History Museum - Online Ticketing

Online timed ticketing is in effect at the Museum for Thematic Exhibition and for a combination ticket of Permanent Exhibition and Thematic Exhibition.
If you already have a complimentary/discount ticket of the Museum, you still need to select “Specified date/time admission ticket” for free/discount admission, and present your ticket at the ticketing counter on the day of your visit.
If you prefer to make payment at the ticketing counter on the day of your visit, you still need to complete you online reservation by selecting “Specified date/time admission ticket.”
Tickets cannot be cancelled, changed, or refunded after purchase.

Reserve Combination Ticket
(Thematic and Permanent Exhibitions)

Information

Release date: Ticket release will start two weeks in advance at 10:00 a.m. (e.g., tickets for admission on Sunday, January 30, will be released on Sunday, January 16, at 10:00 a.m.)
Period: Connecting People for 150 Years: Yokohama Railway Since Birth to the Present Network
March 19 (Sat) to September 25 (Sun), 2022
Hours: 9:00 to 17:00 (Admission until 16:30)
Admission Times: ①9:00～10:00
②10:00～11:00
③11:00～12:00
④12:00～13:00
⑤13:00～14:00
⑥14:00～15:00
⑦15:00～16:30
Closed: Monday (or Tuesday if Monday falls on holiday) For latest information, please visit the Museum’s official website.
Admission: ●Connecting People for 150 Years: Yokohama Railway Since Birth to the Present Network
Combination Ticket (Thematic and Permanent Exhibitions )
Adults: 1,200 yen; senior high school and university students: 1,000 yen; elementary and junior high school students: 500 yen, residents of Yokohama City aged 65 and above: 500 yen.

●Permanent Exhibition
Adults: 400 yen; senior high school and university students: 200 yen; elementary and junior high school students: 100 yen, residents of Yokohama City aged 65 and above: 100 yen.

*Students (elementary to senior high school) are admitted free on Saturdays.
*Students (senior high school and university) will be asked to show student ID at the ticketing counter.
*Residents of Yokohama City aged 65 and above will be asked to show ID (e.g., Hamatomo Card) to get a discount.
*Visitors with disabilities, and a care partner are admitted free. You will be asked to show your certificate at the ticketing counter.

Please note

Before making reservations, please ensure your device can receive “order confirmation email” from etix.com.

Entry to the Museum is by date/time specified timed ticket slotted at 1 hour intervals. To prevent the spread of Covid-19, all visitors are kindly requested to limit your stay in the galleries and shop within 1 hour.

Visitors who have complimentary tickets, and those eligible for free admission or discounts also need to reserve “Specified date/time admission ticket” online through this website.

To avoid overcrowding, please do not arrive before the timed-entry hour allotted to your ticket.

Within your specified timeslot, you can enter the Museum at any time.

Visitors may have to wait a little longer if the start of each timeslot gets crowded.

Online timed ticketing ends when all the timeslots of the day are sold out.

Tickets cannot be cancelled, changed, or refunded.

Ticket resale for profit is prohibited.

Permanent Exhibition tickets do not include access to Thematic Exhibitions.

The maximum number of timed tickets available per person each time is 6.

Visitor Guidelines

If you have a fever or cold symptoms, do not come to the Museum.

All visitors are subject to a temperature screening upon entry. If you have a fever, we will ask you not to enter.

Please wear a mask throughout your visit.

Wash your hands with soap and use alcohol-based hand sanitizer where available during your visit.

To maintain physical distancing, keep at least 2 meters from others.

Keep conversation to a minimum in the galleries.

Please do not touch displayed objects, museum cases, equipment, and walls.

We may ask you to wait a while before entry.

Delivery Method

On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.

Show Ticket on Smartphone

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Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.

One QR code will be displayed per person for each ticket.

Please ensure your phone has enough battery on the day of visit.
Print At Home

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Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.

One ticket will be issued per person.

Print out ticket on A4 or Letter size paper.

Please confirm that the QR code and serial number are printed clearly on your ticket.

Black and white printing is sufficient.

Payment Method

Pay by Credit Card
VISA / MASTER CARD / JCB

Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

Notice

You cannot cancel after you have made your purchase.
Please review carefully your ticket selection and billing information entered before submitting your order.
If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.
A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.