Chichu Art Museum | Online Tickets

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Chichu Art Museum Online Tickets

  • The tickets sold on this site are timed-tickets for access to the Chichu Art Museum (in Naoshima) at intervals of 15 minutes.
  • In order to maintain a favorable viewing environment for all visitors, we kindly ask that you limit your purchases to a maximum of 8 tickets at a time. For group visit (9 or more people), please split into smaller groups and book online ticket for different visit time. After booking, contact the museum by using advance notice form.
  • Cancellation requests will be accepted until 1 hour before the reservation time.
  • The Chichu Cafe is located inside the museum and can only be visited after admission.
Available now: 
For September 2024

Information

Hours
March - September  10:00 a.m.-6:00 p.m. (Last admittance: 5:00 p.m.)
October - February  10:00 a.m.-5:00 p.m. (Last admittance: 4:00 p.m.)
*December 31　10:00 a.m.-3:00 p.m. (Last admittance: 2:00 p.m.)
Closed
Mondays
*Open on Mondays for national holidays but closed the next day / January 1st / Maintenance holidays
Open Days Calendar
Admission
(tax included)
JPY 2,100
*Admission is free for children aged 15 and under, however child tickets required to enter museum. Please make a reservation through the online ticket.
About tickets
  • Admission intervals: every 15 minutes.
  • Purchase deadline: Until 15 minutes before the preferred time on the visiting day.
  • Admission tickets can also be purchased on the spot at the museum, if there are any tickets remaining at the desired timeslot. In case of sold out, tickets can not be purchased on the spot as well.
  • For more information, please refer to the FAQ.

Please note

We will send an "order confirmation email" after purchase. Please ensure you can receive emails from etix.com.
The number of people allowed to enter the museum during each timeslot is limited.
Method of payment: Credit cards only.
For cancellations and refunds, please visit here.
During peak seasons, you may not be able to board the public transportation connection of your choosing (ferry, high speed passenger boat, bus etc.). Please allow plenty of time when planning your visiting schedule.
Even in the event of delays to public transportation, cancell, change or refunde request after the acceptance period cannot be accepted. *If the facility has to be closed due to museum circumstances, we will refund the amount paid.
The museum may check visitor ID. Please show appropriate identification (passport, student ID) at reception when required.
Resale of tickets for commercial purposes is prohibited.
 

Delivery Method

On the day of your visit, please show your barcode ticket by either method below at the Chichu Art Museum Ticket Center.
Upon receiving your admission ticket, you will be able to enter the museum.

  • Show Ticket on Smartphone

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    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.

  • Print At Home

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    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB / AMEX

Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

About cancel

If you wish to cancel due to your circumstances, please complete the cancellation form below.

  • Caution
    Cancel request will be accepted until 1 hour before the reservation time. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    Please note that cancelling the cancel request is not possible.
    If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form

Notice

  • No changes can be made after placing an order.
    Please carefully review your order details before proceeding.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.