Japanese / English
Admission Reservation
- ¡About ReservationsF
EReservations tickets can be purchased on this website, not available calling a phone.
EUnlimited staying time. No re-entry (except to go to the restroom).
ETo purchase tickets for After 4 pm (2 hours from 4:00 p.m.), please make a reservation by clicking the blue button.
EFree admission for under 6 months old, and holders of museum passports or special invitation tickets. Please provide a proof of identification at the reception desk.
Information
- Opening Hours
- 10:00 a.m. - 6:00 p.m.
*Unlimited staying time.
*No re-entry (except to go to the restroom). - Closed
- LaLaport Fukuoka closing days
- Admission
- @Adult (older than age 13): 1,600 yen
AChildren (6 months old up to age 12): 1,200 yen
BAfter 4 pm (2 hours from 4:00 p.m., for adults and children alike): 1,000 yen
CFree admission (under 6 months old, those who have a museum passport or special invitation ticket): free
DAdults{Donation (older than age 13): 4,600 yen - Ticket Sales Schedule
- The following month's schedule (from the 1st to the last day of the month) will be released on the 15th of each month at 10:00am.
Please note
- Online tickets/reservations are required, even if you have a free admission.
- An gOrder Confirmation Emailh will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
- Once you purchase a ticket, you will automatically be added to the museum's email newsletter list.
Requests to visitors
- To protect against the COVID-19 or any other infectious diseases, the museum asks that any individuals who meet either of the following criteria to refrain from visiting museum:
*Your body temperature is higher than normal; you have a fever of 100 degrees F (37.5 degrees C) or higher; or you have cold symptoms such as cough, sneeze, and a runny nose.
*You are in poor physical condition.
*If you have received a doctor's visit or medication for a fever or cold symptoms within the past two weeks.
*You are a close contact of someone with COVID-19 or any other infectious diseases.
*You have travelled to any countries or regions on which the government has imposed restrictions on entry into Japan or any countries or regions for which the government requires people to submit to a period of observation after arrival in Japan, and/or have had close contact with any residents of such countries or regions. - Please sanitize your hands with alcohol disinfectant prior to checking in and periodically throughout your stay.
- Visitors must wear masks at all times. Please inquire if you have special circumstances that make wearing a mask difficult.
- Each exhibition room is limited to a certain number of visitors at a time. In case of congestion, please use the other rooms.
Delivery Method
At the Information Desk, please show the online ticket on your smartphone.
If your reservation is not made by smartphone, show a print-out copy of the online ticket.
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Show Ticket on Smartphone
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- Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
- One QR code will be displayed per person for each ticket.
- Please ensure your phone has enough battery on the day of visit.
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Print At Home
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- Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
- One ticket will be issued per person.
- Print out ticket on A4 or Letter size paper.
- Please confirm that the QR code and serial number are printed clearly on your ticket.
- Black and white printing is sufficient.
Payment Method
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Pay by Credit Card
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VISA / MASTER CARD / JCB / AMEX
- NoteFCredit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
About cancel
If you wish to cancel due to your circumstances, please complete the cancellation form below.
To change the date or time, cancel your ticket before purchasing a new one.
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- Caution
- Cancellation requests will be accepted until 9:00 on the day of visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
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- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
Caution
- Tickets cannot be changed after purchase.
Please carefully review your ticket selection and billing information before submitting your order. - If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browserfs cache (temporary internet files) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
- Please do not use multiple windows to process the purchase or click on your browserfs back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.