Japanese / English
Date-specific Ticket
- 19 years old or older
- 700 yen
- 13〜18 years old
- 500 yen
- 7〜12 years old
- 300 yen
- Under 6 years old,
Admission on the day of birthday - Free
* Persons with discount coupon,passport,disability certificate or similar receive a discount. Please read before you purchase.
About Tickets
- Date-specific ticket. Once inside, you can stay for the entire day. (Last admission : 5:00 p.m.)
- Persons with discount coupon or passport a 100 yen discount. Please read before you purchase.
- Persons with disability certificate or similar receive a half the price of general admission.
Please read before you purchase.
Important Notice
- An “Order Confirmation Email” will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
- One 2D code will be issued per person.
- Please see here for cancellation (refund) after application is completed.
- Photography is not permitted in some exhibits.
- Please refrain from talking, eating, and drinking in the museum.
- Smoking inside and outside the museum is prohibited by law.
- Please follow the instructions of the museum staff and be considerate of other visitors.
- In principle, we will not use the personal information you enter when making a purchase for any purpose other than the intended use.
However, personal information may be disclosed in the following cases.
・When we are requested to disclose the information based on legal reasons.
・When requested by a public institution (public health center, etc.) based on legitimate reasons. - This service is not available for group visitors, such as those planning to visit the museum for a travel project.
If you are planning to visit the museum as a group, please contact us by e-mail ( gamf@e-hokuei.net ) or fax ( 0858-37-6475 ).
Information
- Booking Start (JST)
-
Tickets go on sale at 10:00 on the first day of each month for the entry in the next month.
- Hours
- 9:30〜17:30 Open （admission until 17:00）
Golden Week and Bon Festival: 9:00〜17:30 (admission until 16:30) - Closed
- Year 2025：9/30、10/31、12/1
Year 2026：1/30、2/27 - Admission
(Tax included) -
Please make a reservation through our site.
General Fee19 years old or older 700 yen 13〜18 years old 500 yen 7〜12 years old 300 yen
Discount coupon users and overseas travelers
*Requires presentation of discount coupon or passport at the time of admission.19 years old or older 600yen 13〜18 years old 400yen 7〜12 years 200yen
Disability certificate or similar receive and their caregivers (one caregiver)
*These visitors are required to present their certificates.19 years old or older 350yen 13〜18 years old 250yen 7〜12 years 150yen
*Disability Certificates, etc. are not valid unless issued by a Japanese administrative agency.
Children under 6 years old and their birthday
*Please present an ID card that confirms age and date of birth.Free
How to receive your ticket
Selected method cannot be changed after purchase.
-
Show Ticket QR Code
手数料0円
- Present ticket QR code on smartphone screen or print out the ticket and present on the day of visit. Ticket QR code will be delivered at confirmation page and thank you mail.
- If you use the smartphone screen display, please ensure your phone has enough battery on the day of visit.
- If you print the ticket, please confirm that the QR code and serial number are printed clearly on your ticket.
Make sure that the entire ticket, such as the event name and ticket type, is printed correctly. - Please present the QR code for the number of visitors. One QR code will be displayed per person for each ticket.
-
Pickup at Seven Eleven Store in Japan
- Procedure:
- (1)You will receive "Online Ticket Pick Up Voucher" after purchase.
- (2)Print the voucher out or note Voucher Number and bring it to Seven Eleven Store.
- (3)Ask cash register for issue ticket(s). After the payment of the Handling Fee your ticket(s) will be issued.
- Handling Fee:
-
Handling Fee: 150 JPY per ticket(s) + 220 JPY per order
will be charged separately when picking up tickets at the Seven-Eleven Store.
Payment Method
Please note that you can not change the payment method after purchase.
-
Pay by Credit Card
-
VISA / MASTER CARD / JCB / AMEX
- Enrollment for the 3D Secure 2 will be mandatory when making purchases.
Credit card payments will not be allowed if you use a card not registered for 3D Secure 2 or a card not compatible with 3D Secure 2.
Please click here for details. - Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".
-
Pay at Outlet
-
Seven Eleven Store in Japan
- Handling Fee:
-
Handling Fee: 150 JPY per ticket(s) + 220 JPY per order
will be charged separately when picking up tickets at the Seven-Eleven Store. - Due Date: 9PM two days after purchase date
About cancel
If your wish to cancel due to personal circumstances, use the cancellation form below.
To change the date or time, cancel your ticket before purchasing a new one.
If you select "pay at a 7-Eleven store (cash on delivery)" as your payment method, you will be unable to cancellation after payment. Available to pick up until 9PM two days after purchase date. Order will be voided after expiration.
-
- Caution
- Cancel request will be accepted until 23:59 the day before the visit. Cancel request after the acceptance period cannot be accepted.
- Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
- There is no cancellation fee.
- Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
- Please note that cancelling the cancel request is not possible.
- If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
-
- Cancellation procedure
- (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
- (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
- (3) Open the URL delivered in the "Self-Service refund confirmation".
- (4) The order details to cancel will be displayed.
- (5) After confirming the details of the order, submit cancel.
- (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.
If you select "pay at a 7-Eleven store (cash on delivery)" as your payment method, you will be unable to cancellation after payment.
Notice
- Please carefully review your ticket selection and billing information before submitting your order.
- If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
- Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
- Please do not use multiple windows to process the purchase or click on your browser’s back button. It may not process correctly.
- A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered. * “QR Code” is a registered trademark of DENSO WAVE Incorporated.