HAKONE MUSEUM OF ART Official Online Tickets

HAKONE MUSEUM OF ART Official Online Tickets
Official Online Tickets
日本語 / English

Admission fees
It is advantageous than purchase a day-of ticket at the museum ticket box office!

Adults

Regular Price 900 yen → 700 yen
High school / college students
Regular Price 400 yen → 350 yen
Seniors aged over 65

700 yen

* Expiration date: Until September 30, 2023

About tickets

Please read before you purchase.
The online tickets are valid to use from the date of purchase until the expiration date stated on the ticket.
Children up to junior high school are free of charge.
One ticket is valid to use for only once per person.
For high school / college students, please present the identification at admission.
A person with a disability and its care-giver (one person) will be offered a discount price (400 yen). Please purchase tickets at the museum box-office with presenting the identification.
A discount can not combine with other discounts.

Admission fees+Matcha green tea set

Situated in a corner of Shinsenkyō, Shinwatei offers a relaxing moment with a panoramic view over the moss garden, serving 100% organic matcha tea and seasonal accompaniment sweets.

Shinwatei, the teahouse
・Opening hours: 10:30 - 15:30
・Matcha green tea 720 yen
Adults
Regular Price 1,620 yen → 1,300 yen

* Expiration date: Until September 30, 2023

About tickets

Please read before you purchase.
The online tickets are valid to use from the date of purchase until the expiration date stated on the ticket.
One ticket is valid to use for only once per person.
A person with a disability and its care-giver (one person) will be offered a discount price (Admission fees: 400 yen). Please purchase tickets at the museum box-office with presenting the identification.
A discount can not combine with other discounts.

Please note

We will send an "order confirmation email" after purchase. Please ensure you can receive emails from etix.com.
Method of payment: Credit cards only.
Cancellation, changes and refunds are not possible after you have made your purchase.
Resale of tickets for commercial purposes is prohibited.

Visitor Information

Museum opening hours
Apr. to Nov. 9:30 - 16:30
Dec. to March 9:30 - 16:00
*Last admission 30 minutes before the closing time

Shinwatei opening hours
10:00 - 15:30
Closed
Thursdays (except national holidays), Year-end and New Year holidays
*The museum may be closed on other days due to preparations of exhibitions.
*Some galleries may be closed due to display changeover.
*Museum and Shinsenkyō open every day in November.
*Please refer to the official website of the museum.
 

Delivery & Payment Method

Delivery Method
On the day of visit, please show your ticket by either of the following ways at entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.

  • Show Ticket on Smartphone

    手数料0円

    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home

    手数料0円

    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the barcode and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB

Note:Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

Notice

  • You cannot cancel after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" to your address book to ensure it gets delivered.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browser’s cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browser’s back button. It may not process correctly.