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Admission ticket
Weekday half-year passport

Admission ticket

Adults (junior high school students and older)
1,200 yen
Children (6 months to elementary school students)
1,000 yen


Reservation only（Children under 6 months, those who have a weekday half-year passport, invitation ticket or disability certificate）
FREE

  • ■To use the wooden playroom room, please make a reservation by clicking the blue button, which leads to a special page.

    Admission ticket
    + Wooden playroom usage time reservation

  • Reserve Tickets

About Wooden Playroom

・The wooden playroom is a room in the museum that can be used exclusively by small children up to two years old and their guardians.
・For safety reasons, wooden playroom cannot be used by children over 3 years old (including siblings) or a small group.
・Please make a reservation for the time slot you would like to use the wooden playroom. You may enter the museum before the designated time.

Release schedule

Admission from September 6 to September 30 : August 20
After that the following month's schedule (from the 1st to the last day of the month) will be released on the 1st of each month at 10:00 AM (JST).

Weekday half-year passport

Adults
（junior high school students and older）
3,900 yen
Children
（6 months to elementary school students）
2,900 yen

About Passport

This is a half-year pass valid for use on weekdays only.
Please note that the museum is closed on Thursdays and on other scheduled dates throughout the year (closed over the New Year's holidays and on special museum holidays).
●Retrieving a passport
Pick-up period：Please visit within one month of the purchase date.
On the scheduled date of your first visit, please pick up your passport at the museum reception counter by showing the QR code you received via e-mail and your ID (with your name, address, and date of birth) at the museum reception counter.
●Expiration date
The pass will expire six months after the date of your first visit to the museum.
●About visit
Please make a separate reservation for your visit date and time.
●Other
Weekday half-year passport cannot be canceled, exchanged, refunded or reissued after purchase.

Please note

An “Order Confirmation Email” will be sent after you complete your purchase. Please ensure you can receive emails from etix.com.
Group discount (adults 1,100 yen; children 900 yen) is available to groups of 12 people or more. Contact the museum in advance to apply (tel: 03-6820-3140).
Re-entry is possible only on weekdays. On Saturdays, Sundays, and holidays, re-entry is not possible.

Information

Access
1）AEON TOWN YOSHIKAWAMINAMI, 3-25-1, Minami, Yoshikawa-shi, Saitama ken 342-0038, Japan

2）3-1-1, Hikoito, Misato-shi, Saitama ken 341-0001, Japan

※A free shuttle bus operates between the two facilities above. You can use both facilities on the day.
Hours
1）AEON TOWN YOSHIKAWAMINAMI, 3-25-1, Minami, Yoshikawa-shi, Saitama ken 342-0038, Japan
10:00-17:00 (last admission at 16:00)

2）3-1-1, Hikoito, Misato-shi, Saitama ken 341-0001, Japan
10:30-16:30 (last admission at 15:30)

*Re-entry is possible only on weekdays. On Saturdays, Sundays, and holidays, re-entry is not possible.
Closed
Thursdays (Open if Thursday is a national holiday, closed the next day) and New Year holidays
 

Delivery Method

On the day of visit, please show your ticket by either of the following ways at the entrance.
A museum staff will be scanning your ticket barcode then you can enter the museum.

  • Show Ticket on Smartphone

    手数料0円

    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.

  • Print At Home

    手数料0円

    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card

  • VISA / MASTER CARD / JCB / AMEX

Enrollment for the 3D Secure 2 will be mandatory when making purchases.
Credit card payments will not be allowed if you use a card not registered for 3D Secure 2 or a card not compatible with 3D Secure 2.
Please click here for details.
Note：Credit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".

About cancel

If you wish to cancel due to your circumstances, please complete the cancellation form below.
*Weekday half-year passport cannot be canceled after purchase.
*To change the date or time, cancel your ticket before purchasing a new one.

  • Caution
    Cancellation requests will be accepted until 9:59 on the day of visit. Cancel request after the acceptance period cannot be accepted.
    Please ensure you can receive emails from "ticket.e-tix.jp@etix.com" "support@etix.com".
    There is no cancellation fee.
    Cancellation is applicable on each order level. If you order multiple tickets with one order, all tickets will be cancelled.
    Please note that cancelling the cancel request is not possible.
    If you cancel paid admission ticket, the ticket fees will be refunded through your credit card.
  • Cancellation procedure
    (1) Enter the "email address" used when applying for the numbered ticket and "order number" on the cancellation form.
    (2) "Self-Service refund confirmation" email will be sent. *The cancellation procedure has not been completed yet.
    (3) Open the URL delivered in the "Self-Service refund confirmation".
    (4) The order details to cancel will be displayed.
    (5) After confirming the details of the order, submit cancel.
    (6) Confirmation page will be displayed, the cancellation procedure is complete. "Cancel Confirmation" email will be sent.

Click here for cancellation form

Caution

  • Tickets cannot be changed after purchase.
    Please carefully review your ticket selection and billing information before submitting your order.
  • If the "Buy Tickets" button is not displayed for tickets eligible for purchase, please refresh the page or clear your browser’s cache (temporary internet files) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your session will time out and all tickets will be removed from your cart.
  • Please do not use multiple windows to process the purchase or click on your browser’s back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "ticket.e-tix.jp@etix.com" "support@etix.com" to your address book to ensure it gets delivered.