User Guide

Everything you should know before you travel: from booking to boarding, boarding locations and how to cancel. Please read it once before you book.

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How to Use

IN ADVANCEBook your tickets

  1. Choose your route

    On the booking page, choose your departure port and destination, then press “Buy tickets”.

  2. Choose the date and trip

    Choose your boarding date from the calendar, then choose the trip you want to take.

  3. Choose ticket type and quantity

    Choose the number of Adult (junior high school and older) and Child (elementary school) tickets. Please complete the process within 15 minutes after the ticket details are displayed.

  4. Enter your details

    Enter your email address and other details. Your ticket is sent by email, so please enter it carefully.

  5. Payment

    Pay online.

  6. Booking complete

    A “Purchase Confirmation Email” will be sent to your registered email address. Keep it safe until the day of boarding.

BOARDING DAYBoard the boat

  1. Display your ticket

    From the “Purchase Confirmation Email”, display your ticket (QR code) on your smartphone or other device.

  2. Go to the boarding area

    You cannot board after the departure time. Please arrive at the boarding area with time to spare.

  3. Show it to the staff and board

    Show your ticket screen to the staff when boarding. You do not need to queue at the counter.

  • Each ticket is valid for one person, for one ride only.
  • Your ticket is valid only for the date, trip and route you booked.
  • If you cannot find the “Purchase Confirmation Email”, you can have it resent from View Booking.
  • Cancellations are accepted until 23:59 on the day before boarding (Cancellation).
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Please Read

Please check your email settings before booking.
Emails from this service (such as the Purchase Confirmation Email and the Cancellation Emails) are sent from ticket.e-tix.jp@etix.com.
If your email account or device uses spam filtering or limits who can send you email, please set it to allow messages from this address, or from the domain “etix.com”, before you book.
Mobile carrier email addresses often have spam filters (such as domain-specific reception). If you use one, add the address or domain to your allowed list.
If you do not receive an email, please check your spam / junk folder.
Booking is available only on this site. We cannot accept bookings by phone or other means.
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Boarding Locations

Takamatsu Port

5 minutes on foot from JR Takamatsu Station.
Boarding is at Prefectural Floating Pier No. 2, berth ④.
(Go out to the sea side from the ticket office; it is on the right.)

View map ›

Teshima (Ieura) Port

Note: The boarding area for high-speed boats to Takamatsu at Teshima (Ieura) Port changes depending on the season.
The ticket office is inside the Community Center. Please be careful.

View map ›

Naoshima (Honmura) Port

Boarding is at the pier north of the Naoshima Port Terminal.
(Same boarding area as the boat to Uno.)
Tickets are sold on board. Please wait in line.

View map ›
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Cancellation

If you wish to cancel for personal reasons, please use the cancellation form below.

Important (please read)
Cancellations are accepted until 23:59 on the day before boarding. We cannot accept cancellations after that.
Please set your email to allow messages from “ticket.e-tix.jp@etix.com”.
There is no cancellation fee.
Cancellation is per booking. If you booked multiple tickets in one booking, all of them will be cancelled.
A cancellation cannot be undone, so please be careful.
If you cancel a ticket paid online, you will be refunded through your credit card (through NTT Docomo if you paid with d Payment).

How to cancel

  1. On the cancellation form, enter the “email address” you used when booking and your “booking number”.
  2. A “Cancellation Confirmation Email” will be sent. Note: The cancellation is not yet complete at this point.
  3. Open the URL in the “Cancellation Confirmation Email”.
  4. The booking to be cancelled is displayed.
  5. Check the booking details, then carry out the cancellation.
  6. When the cancellation completion screen is displayed, the cancellation is complete. A separate “Cancellation Completion Email” will be sent.
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Important Notes

Before you book

Please make sure the “order details” and the “customer information” you enter are correct.

The Child fare is for elementary school students. Preschool children ride free, one child per adult. From the second child, the child fare applies (please book as a Child).

Please set your email to allow messages from “ticket.e-tix.jp@etix.com”. Also, enter your email address carefully when you register.

After you complete your booking, a “Purchase Confirmation Email” will be sent to your registered email address.