Museum of Yokohama Urban History - Online Ticketing

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Museum of Yokohama Urban History - Online Ticketing

  • Online timed ticketing is in effect at the Museum.
  • To purchase your timed ticket (Permanent Exhibition and/or Thematic Exhibition), reserve a date and time of your visit on this website.
  • If you already have a complimentary/discount ticket of the Museum, you still need to select gSpecified date/time admission ticketh for free/discount admission, and present your ticket at the ticketing counter on the day of your visit.
  • Visitors without reservations may purchase timed tickets at the ticketing counter (1F) only when same-day timeslots are not sold out.
  • Group visits to the Museum are currently suspended. However, certain dates are reserved for school visits. For school-visit schedule, please click here.
  • Tickets cannot be cancelled, changed, or refunded after purchase.


Release date
Ticket release will start two weeks in advance at 10:00 a.m. (e.g., tickets for admission on Saturday, January 30, will be released on Saturday, January 16, at 10:00 a.m.)
9:30 to 17:00 (tickets sold until 16:30).
Monday (or Tuesday if Monday falls on holiday)
For latest information, please visit the Museumfs official website.
Permanent Exhibition
Adults (senior high school students and above): 200 yen; elementary and junior high school students: 100 yen; residents of Yokohama City aged 65 and above: 100 yen

*Residents of Yokohama City aged 65 and above will be asked to show ID (e.g., Hamatomo Card) to get a discount at the ticket counter on the day of your visit.
*Separate admissions will be charged for special exhibitions and thematic exhibitions.
*Students (elementary to senior high school) are admitted free on Saturdays.
*Visitors with disabilities, and a care partner are admitted free. You will be asked to show your certificate upon arrival at the ticketing counter.

Please note

Before making reservations, please ensure your device can receive gorder confirmation emailh from
Entry to the Museum is by date/time specified timed ticket slotted at one hour intervals. Once inside the Museum, you can stay as long as you like.
Visitors with complimentary tickets, and those eligible for free admission or discounts are also asked to reserve gSpecified date/time admission ticket.h
Within your specified timeslot, you can enter the Museum at any time.
To avoid overcrowding, please do not arrive outside the hour allotted to your ticket.
Ticket resale for profit is prohibited.
Permanent Exhibition tickets do not include access to Thematic Exhibitions.
The maximum number of timed tickets available per person each time is 10.

Visitor Guidelines

If you have a fever or cold symptoms, do not come to the Museum.
All visitors are subject to a temperature screening upon entry. If you have a fever, we will ask you not to enter.
Please wear a mask throughout your visit.

Delivery Method

On the day of visit, please show your ticket by either of the following ways at the ticketing counter (1F).
A museum staff will be scanning your ticket barcode then you can enter the museum.

  • Show Ticket on Smartphone


    Show ticket barcode on confirmation page after purchase or use the link received in your order confirmation email.
    One QR code will be displayed per person for each ticket.
    Please ensure your phone has enough battery on the day of visit.
  • Print At Home


    Print out ticket on confirmation page after purchase or print out later from the link received in your order confirmation email.
    One ticket will be issued per person.
    Print out ticket on A4 or Letter size paper.
    Please confirm that the QR code and serial number are printed clearly on your ticket.
    Black and white printing is sufficient.

Payment Method

  • Pay by Credit Card


NoteFCredit Card Billing Statement will be recorded as "E-TIX ONLINE TICKET".


  • You cannot cancel after you have made your purchase.
    Please review carefully your ticket selection and billing information entered before submitting your order.
  • If the "Buy Tickets" button is not displayed after the on-sale period start time, please refresh the page or clear your browserfs cache (temporary Internet file) and open the Online Tickets page again.
  • Please complete your purchase within 15 minutes from displaying the Review Your Selection page. Please note that after 15 minutes your purchase will time-out and selected tickets will go back to inventory.
  • Please do not use multiple windows to process the purchase, or click on your browserfs back button. It may not process correctly.
  • A link to display your ticket will be emailed to you after purchase. Please add "" to your address book to ensure it gets delivered.